Alerting business to threats from fraud and corporate crime
Be wary of ‘jack of all trades’ online commodity traders says FIB
oil, diesel, petrol, coal and cement.
FBI, ICC and Interpol if a ‘not real’
used to add credibility to the deal. In This Issue of CCI
and after “checking with guys inthe UK” was virtually asked what
COMMERCIAL CRIME CORRUPTION CYBERCRIME
securities.org.uk) to pull people in.
styles of correspondence fromLondon Securities and PCL areidentical, right down to the spurious
The supplied contract, meanwhile, was a complete work of fiction, which
looks as if it were cobbled together by a dyslexic 10 year-old. The figures
are confused and in cases wrong. Buyer/seller responsibilities are mixed
up. No product origin is named, yet a price of $1.2/kg is quoted CIF for
a 20Mt load. Finally, there is the classic fraudster’s reference to a Letter
of Credit that is ‘Irrevocable, Transferable, Devisable’ (misspelt). On top
England, that went into liquidation.
of all this, the buyer has since discovered that the bank account nominatedfor payment is a Bank of South Africa savings account that has not been
With evidence like this, a prudentperson would be forgiven for walk-
The FIB suspects this trader is more amateur chancer than seasoned
commodities fraudster, but there are plenty of others out there better
prepared. The buyer in this case withdrew before paying any money.
He now says he has negotiated a new deal with a Chinese company
that he is sure is legitimate. Based on its past dealings with online
commodities traders, the FIB remains to be convinced. More information online atwww.icc-ccs.org
hold/block funds, not transfer them.
application after the deposit is paid.
rest of the fraud is able to play out.
London Securities and its principles.
to support a $100m loan transaction. More information online atwww.icc-ccs.org
Committing financial fraud: accident or design
An article in last October’s CCI told the story of how Stephen Greenspan became one of Madoff’svictims. This month it’s the turn of a fraudster to explain why and how. You will be able to hearmore about fraudsters and why they commit their crimes at the 10th CCS Annual Lecture, entitled“Learning from Fraudsters”, which will be presented by leading criminologist Professor Martin Gillin London on the 17th June.
among their key mis-takes they wrote cheques
they’re given,” he said. “The policy
More information online atwww.icc-ccs.org
securities fraud scam – some formof Ponzi scheme - because hedidn’t have to worry about paying
out dividends since the financialinstruments he sold had not yet
matured. That also helped himavoid detection.
But there are things the investorscould have done to protect them-
selves, he said. For instance, hisclients would have known he had
not purchased their annuity if theyhad called the insurance company
that issued it to verify the purchase,rather than relying on the documents
also offer online access to theaccounts that allow customersto verify information.
SuspicionsThe beginning of the end for Lake’sscheme came when one of his
Getting inside the mind of a financial fraudster is both intriguing and
exciting. Why do they do it? How do they do it? This year’s lecture aims
to answer these and many other questions about how fraudsters work,
what they think, and how they respond when the game is up. Lecturer,
Professor Martin Gill, is a leading criminologist who has studied fraudsters
for many years, and has sought to understand how they operate. He
will be accompanied by a convicted fraudster who will give insights into
how and why he got into fraud, the impact of prison etc, and delegates
will have an opportunity to ask questions. The Lecture should be both
fascinating and illuminating, and potentially one of the most interestingCCS has ever staged.
At his trial, prosecutors contendedthat Lake only volunteered informa-
There’s a new venue and new sponsors this year too. The conference
room at the Dickens Inn looks out over the picturesque St Katharine’s
Dock in the heart of the city and will be the ideal location to spend a few
hours on a pleasant summer’s evening.
authorities. But Lake says she hadno impact on his decision. If he
Co-sponsor QEB Hollis Whiteman, is widely recognised as one of the
leading sets of barristers’ chambers in the country, specialising in crime,
a fake tax statement, which wouldhave allowed him to avoid detection
Co-sponsor PCB Litigation is a firm of internationally renowned lawyers
that specialise in fraud and international commerce litigation, andcorporate fraud risk management. The firm is one of the founding
authorities when he realised justhow much he had stolen and that
Now widely regarded as a must attend event, this year’s CCS Annual
Lecture gets underway at 4.00pm with the main presentation at 6.00pm. There’s a wine reception afterwards to discuss its content and ample
opportunity for networking or simply enjoying the ambiance of St
Katharine’s and the buzz of the Dickens Inn.
back to Questar. He says he willdo this by driving a tractor-trailer
As usual, attendance is by invitation only and there is no charge for
attending. CCS members should receive their invitation in the coming
weeks, which will include details on how to register. More information online atwww.icc-ccs.org Commercial Crime
Sri Lanka: a commercial crime hotspot in the making
Sri Lanka is hoping to capitalise on its natural beauty to become a tourist hotspot, giventhat its three-decade long bloody civil war is now over. But Munza Mushtaq reportsfrom Colombo that because of ignorance on the part of local authorities, the countrycould become a hotspot for something far less welcome - commercial crime.
With peace in place after the Tamil Tigers were
facing fraud charges. Kotelawala is now out on bail but
destroyed as a fighting force last May by the Sri Lankan
his wife, who also functioned as the deputy chairman of
army, this island nation has just begun to recover from
the group, fled the country and is still in hiding. To date,
civil war and work towards economic stability.
none of the depositors from both cases have beenrefunded.
Colombo is already the country’s commercial as wellas political capital and is aspiring to be an Asian
Absconding abroad is an effective tactic by Sri Lankan
commercial hub for some of the world’s leading
commercial crime suspects, beyond the reach of the
multinationals, as well as local conglomerates.
national police’s Criminal Investigations Department
Yet back-to-back large-scale financial frauds running
(CID) and Fraud Bureau. A senior police officer, who
into billions of dollars have rocked the country over
spoke on the condition of anonymity, stressed that while
the past few years, and with the chief culprits yet to be
action could be taken if fraudsters were in the country,
apprehended risk analysts warn Sri Lanka is becoming
it was “impossible” to go after them outside the island.
increasingly vulnerable to large-scale scams, corruption
“Even though we seek the assistance of Interpol,
and embezzlement. Despite this growing menace, many
in comparison to more ‘important issues’ such as
Sri Lankans including the recently re-elected President
terrorism, focus on apprehending such fraudsters
Mahinda Rajapaksa and his government appear com-
is still at minimalist levels,” he noted.
placent about the risks posed by commercial crime.
Political interference can also undermine the independ-
As the war started its violent end game, 2008 was
ence of police investigations into commercial crime.
a bad year for Sri Lanka regarding business crime –
According to the officer, often, when a person is taken
it was rocked by two back-to-back financial scams,
into custody or an investigation is launched into a ‘close
which made headlines even abroad. In September 2008,
associate’ of a high level politician (maybe from the
thousands of unsuspecting depositors fell prey to a
ruling party), the police come under immense pressure
Ponzi-scam fraudster who fled abroad after duping
thousands of people into depositing money with hisfirm by promising high returns.
The law enforcement officer’s concerns were echoed bya leading Sri Lankan lawyer and anti-corruption activist
The fraudster, Sakvithi Ranasinghe, currently on
Nihal Sri Ameresekere, who is a member of the Interna-
Interpol’s wanted list, had offered returns as high as
tional Association of Anti-Corruption Authorities.
30% on his investments, in contrast to the general 18%and lower offered by recognised banks and financial
“The police are often not allowed to take action against
institutions. He defrauded around 5,000 unsuspecting
the offenders simply because they belong to an influen-
depositors of more than Sri Lanka Rupees 1.5 billion
tial group,” Ameresekere pointed out. He added that
even though Sri Lanka had laws against commercialcrime, the failure by the authorities to implement these
Just two months later, in December 2008, a similarly
laws to the book have led to a situation where fraud,
shocking fraud of larger proportions unfolded, this time
involving the Golden Key Credit Card Company, a wellrecognised and highly respected company on the
“We have laws but there is no proper law enforcement in
the country. Only if it is politically motivated and pushedwill there be an investigation and even prosecution,
This fraud has been highlighted as the biggest white
not otherwise. If the politicians don’t want a certain
collar scam in the history of Sri Lanka, where thousands
individual prosecuted, there are times that the investiga-
of depositors were allegedly defrauded of approxi-
tion is scuttled clandestinely,” Ameresekere claimed.
mately 20 billion Sri Lankan rupees (US$175 million)in another Ponzi-style scheme that was uncovered as
He also insisted that neither of Sri Lanka’s main two
the global financial crisis struck hard. Several officials
political parties are serious about fighting corruption
of the company, including the chairman of the group
or commercial crime; simply because they are funded
Lalith Kotelawala, have been remanded in custody
and financed by the commercial world. More information online atwww.icc-ccs.org Commercial Crime
“There are people above the law, and the law will nottouch those people, no matter what fraud they commit,”the anti-corruption activist declared.
And this is a problem: “Failure by the authorities to take
stringent measures to address this growing problem willlead to a general setback in business confidence the
world over. Serious foreign investors will rethink beforecoming and investing in Sri Lanka if they think the rule
ICC Commercial Crime Services has developed
of law does not apply to all in a fair manner,” he said.
a new three-day course on intelligence analysis. The inaugural course will run from 7 – 9 June 2010,
Despite his misgivings over policing, Ameresekere
at the Tower Hotel in London. It should be
argued that it was still worth Sri Lanka upgrading and
popular and places are limited, so early registration
modernising certain existing laws. He said the country
followed some criminal laws passed in the 1950s.
In today’s fast moving world getting access to the
The lack of a multi-faceted sophisticated investigations
right information quickly and cheaply has never been
unit to fight and combat commercial crime may also
more important for commercial success. However, it is
prove to be detrimental to the country, as neither
not enough to just have information; it needs to sifted
the general police nor the CID generally undergo
and analysed to ensure that its value is maximised
specialised training to investigate issues related
This new course will provide delegates with:
Rampant counterfeitingMeanwhile, the Chief Executive Officer of the Interna-
tional Chamber of Commerce (ICC) Sri Lanka, Gamini
Peiris disclosed that, the island nation was not far
behind China and Russia in the counterfeit business.
for collecting and analysing raw information
“We are now a transit point for counterfeit goods, but
if the customs are educated and vigilant, then we can
stop this from becoming a larger problem,” he noted.
and critical path analysis. Training in financial analysis, strategies
Due to the excessive fake product circulation in the
market, Sri Lanka also risks losing foreign exchange
owing to branded companies not wanting to investin the island due to the excessive circulation of fake
In addition, each delegate will receive a comprehen-
products. “We are losing foreign exchange and employ-
sive e-manual, as well as a certificate of attendance.
ment opportunities due to this situation,” he said.
Highly practical and interactive, the course will be led
According to Peiris, some money from counterfeiting
by Jim Devery, a well-known and highly regarded
businesses may even be going for the funding of
expert with a wealth of experience in this field.
terrorist organisations, including what is left of theLiberation Tigers of Tamil Eelam (LTTE). “We are already
It should be of interest to a range of different
showing signs of being a commercial crime hot spot,”
Corporate security professionals in banks,
However, Senior Vice President of the Federation of
Chambers of Commerce and Industry of Sri Lanka,
Fraud investigators, accountants and analysts
Tissa Jayaweera, who also functions as the Chairman
of the International Chamber of Commerce’s Sri Lanka
branch, emphasised that Sri Lanka could head off this
Government and private sector investigators
unwelcome development if there was state vigilance.
“But the state is clueless and it is not vigilant,” he said. “We need strong laws to fight this problem,” he said,
More information and a registration form can be found
adding that implementation was still the key: “We
have laws, but they are not enacted – there is politicalpatronage, this should stop: law should apply to all,”Jayaweera noted. More information online atwww.icc-ccs.org Corruption
Fighting Bribery: New UK legislation explained
The UK is stepping up its fight against bribery and corruption with new legislationdue to be enacted this spring. The Bill will have a significant impact upon businesses,which are likely to have to respond by tightening up their procedures. It coverscommercial bribery as well as public officials, and it makes it much easier toprosecute companies. It extends UK jurisdiction to prosecute offences committedanywhere in the world, and hospitality and facilitation payments caught by the lawface penalties of up to 10 years’ imprisonment if convicted. The Bill is anotherweapon in the ever-growing armoury of prosecutors and investigators to dealwith commercial crime. Sean Larkin, a barrister with QEB Hollis Whitemanin London explains.
Despite recent successes, the existing law is consid-
will be caught by the new Bribery Bill is much wider.
ered out of date and will soon be replaced by a new
Henceforth, it will not matter that the bribe may be
Bribery Bill. It is the result of many years of activities
offered/paid or received outside of the UK, have no
against bribery and corruption. Some recent examples
connection with the UK, and any performance affected
take place outside the UK. The UK authorities mayprosecute as long as the individual responsible is
BAE Systems agreed to admit criminal charges
ordinarily resident in the UK or, if a corporate entity,
and pay fines of some £286m to settle probes by
has a permanent establishment, subsidiary or other
US and UK authorities. The decision has provoked
operation in the UK. The courts will disregard local
controversy and is subject to judicial review.
custom [unless permitted or required by local law] and
The prosecution of Mabey & Jonson, whose self-
expectation, and apply the test of what a reasonable
reported offences of overseas corruption has lead to
person in the United Kingdom would expect in relation
fines, reparation payments and compliance monitoring.
Its former chief is currently subject to criminal chargesarising from that investigation.
The £5.25m fine by the Financial Services Authority
The corporate offence is committed where a person (A),
(FSA) imposed on Aon Limited (Aon Ltd) for failing to
who is associated with the commercial organisation (C)
take reasonable care to establish and maintain effective
[which means he performs services for, or on behalf of
systems and controls to counter the risks of bribery
C], bribes another person with the intention of obtaining
and corruption associated with making payments
or retaining business or an advantage in the conduct
of business for C. Clearly, this does not just cover
The conviction and custodial sentence levied
employees but a range of agents. The definition of
against a Managing Director from who bribes were
There is no doubt that for many years businesses have
made payments either to obtain work or to facilitate
the provision of services. The new Bill will, in rough
terms, make all such payments criminal. If the payment
is made by a person associated with the business
a corporate offence. Senior management may
for business purposes, both the individual and the
be criminally liable if the company is found guilty
business will automatically be guilty. The business
and they consented or connived in the criminality.
will have a defence if it can prove it had ‘adequate
The sentence will be up to 10 years’ imprisonment.
procedures’ in place to prevent such offences.
In summary, the test involves the use of an advantage
However, the real problem is that no one knows what
[not necessarily financial] to induce or reward improper
‘adequate procedures’ are. The sorts of issues thrown
performance of a function caught by the Act, which
up include: Who defines what is adequate? If bribery
also includes work related functions.
does take place irrespective of the procedures, canthey be said to be adequate? How can a commercial
organisation be confident it does have adequate
Ordinarily, an offence can only be prosecuted in the UK
procedures in place before investigation?
if all or part of it was committed in the UK. For example,if one shoplifted in France, it would be a crime in France
but not a crime prosecutable in the UK. The activity that
The government realises that guidance is essential. More information online atwww.icc-ccs.org Corruption
The Serious Fraud Office [SFO], the lead agency in
put adequate procedures in place in advance. If in
dealing with bribery, will publish guidance that will
any doubt businesses should engage with the SFO.
be available before the relevant offence is enacted.
Similarly, if a business suspects a crime has been
Lord Bach, on behalf of the government, has referred
committed it may be an advantage to have conducted
to information from reputable organisations as being
an internal investigation, and if an offence found the
a useful source of guidance and suggested that
business should self-report it to the SFO.
guidance from GC100 might help inform the debate.
Importantly, the fact of having self-reporting and
It is thought that some assistance may be gained
assurance of systems in place will affect the decision
from sentencing guidelines in the US, which has had a
to deal with it criminally as opposed to civilly, the scope
similar law for many years. According to US Sentencing
of liability, and the size of the fine. The SFO has pro-
Guidelines, a “compliance and ethics program shall be
duced guidance on self-reporting by companies, which
reasonably designed, implemented, and enforced so
is available on their website. The Mabey and Johnson
that the program is generally effective in preventing
case is an example of an internal investigation leading
and deterring criminal conduct.” The following elements
to self-reporting and a civil settlement for the company,
are critical to a comprehensive compliance program:
albeit the directors have been criminally charged.
The extension of jurisdiction means that businesses
may be liable to prosecution by more than one country.
• establishment of policies and procedures
Prosecuting authorities are looking to arrange global
settlements [e.g. BAE case] where one country usually
• high level involvement with a specific individual
takes the lead and the agreement settles all liability
• education and training• monitoring, auditing, and evaluation
As can be seen, the Bribery Bill is likely to have
a significant impact on many businesses, and as
such it will require an appropriate response to avoid
protracted investigation and prosecution.
Of further concern to business should be the govern-
ment’s attitude towards corporate hospitality andfacilitation payments. The House of Lords considered
The US Securities Investor Protection Corp (SIPC),
adding a defence regarding corporate hospitality but
the agency that keeps a reserve fund for investors of
in fact no defence has been added, although Lord
insolvent brokerages, warned last month that a copy
Tunnicliffe provided some comfort by writing: ‘We
of its website targeting defrauded Madoff investors
recognise that corporate hospitality is an accepted part
has been set up by a phantom organisation.
of modern business practice and the Government is notseeking to penalise expenditure on corporate hospitality
The copycat site, www.I-SIPC.com - I for International -
for legitimate commercial purposes. However, lavish
had a link to a picture of a large stack of US currency
corporate hospitality can also be used as a bribe
under the headline, “ISIPC & Interpol Discovers $1.3
to secure advantages and the offences in the Bill
billion hidding by Madoff in Malaysia.” (“Hidden” was
must therefore be capable of penalising those who
misspelled on the site, which has since been replaced
by a note that it is temporarily unavailable).
A ‘facilitation payment’ refers to the practice of paying a
In a statement, SIPC warned investors not to provide
small sum of money to a public official (or other person)
personal or financial information on the site, which has
as a way of ensuring that they perform their duty, either
a Geneva mailing address. One passage, with spelling
more promptly or at all. The Bill provides no such
or grammatical errors, claims to have interviewed
exception unlike the US equivalent. Although it is
Madoff. “We have being tracking this stolen fund for
unlikely that a small facilitation payment, extorted by a
couple of months but after concrete information got
foreign official in countries where this is normal practice,
to us that Madoff might have hiding some funds in
would of itself give rise to prosecution in the UK, the
various discrete locations our teams interrogated some
matter is one that will be a matter for guidance and
of Madoff past workers and with the interview we had
with Madoff last month we were able to conclude ourinvestigation,” the site said.
Prevention proceduresThe prosecuting authorities, particularly the SFO, wish
SIPC President Stephen Harbeck said there were some
to avoid offences being committed rather than reacting
indications the bogus site may have origins in Nigeria,
once committed. They expect that businesses will
and that it had some aspects of “recovery room” frauds. More information online atwww.icc-ccs.org Cybercrime
The possible financial and commercial consequences of the loss of
sensitive customer data or confidential corporate information are farreaching. Organisations need to be fully aware of the risks of losing
potential “toxic liability” to an
Such data is typically lost through carelessness, lack of training or theft.
Furthermore, the loss of employee data is likely to be in breach of theData Protection Act. This could leave an organisation open to legal claims
by the employees and customers affected (if they can establish financial
loss) or, alternatively, complaints to the Information Commissioner, who
regulates this area. Brand damage aside, the damage to the morale and
confidence of employees and customers could be substantial, further
Barely a month passes without an organisation, frequently in the publicsector, suffering damaging publicity through data loss. The widespread
use of service providers also causes further complications, with third
parties (such as contractors or suppliers) responsible for the loss of
The most important piece of legislation to be aware of is the Data
Protection Act 1998 which, among other things, sets down a number
of principles for handling sensitive and personal data, such as:
Data should be processed fairly and lawfully
Data should be adequate, relevant and not excessive in relation
to the purpose or purposes for which it is processed
Appropriate technical and organisational measures shall be taken
against unauthorised or unlawful processing or accidental loss or
destruction of, or damage to, personal data
“The Legal Risks of Data Loss”
Business should be aware that an individual who suffers damage by
reason of any contravention by a data controller of any of the require-
ments of the Data Protection Act is entitled to compensation from the
Organisations should also be mindful of the powers of the InformationCommissioner to impose fines for deliberate or reckless breaches ofthe Data Protection Act. This power was granted to the InformationCommissioner in May 2008 under the Criminal Justice and ImmigrationAct – a clear signal that data protection must become a priority.
Additionally, while the Human Rights Act 1998 is only directly enforceable
against public authorities, private sector employers need to at least be
aware of an individual’s right to respect for their private and family life,
their home and their correspondence.
held on 27th – 29th April in itsnew venue Earl’s Court, London.
A final consideration is any contractual obligation that might have been
breached by the unauthorised disclosure of information. For example, an
organisation might have entered into a contract with a third party, which
incorporates terms relating to how the third party’s data will be secured
or processed. Should these terms have been breached by any data loss
incident, then the third party may take legal proceedings for breach of
More information online atwww.icc-ccs.org Cybercrime
the potential loss of data, while implementation of data
The Information Commissioner (www.ico.gov.uk)
security policies is often patchy. The use of third parties
regulates this area and while the Codes of Practice that
is also identified as a potential point of weakness, with
are issued are for guidance and not binding legislation,
firms generally relying too much on assumptions that
they will always be considered by Courts or Tribunals
contractual terms were being met, without actually
in determining proceedings in relation to any breach
Over-riding everything, it is the data controller who will
The guidance covers a number of important areas for
still ultimately needs to comply with the principles set
organisations that handle personal information and
stresses that any organisation should analyse thepotential risks that might flow from an unauthorised
disclosure of the information, including:
Important data, whether relating to customers,an organisation itself, or its employees, is clearly
• Identifying specific staff who have responsibility
necessary for any organisation to function. To
paraphrase the Information Commissioner, such data
• Implementing appropriate security and organisational
can be (and often is) both a crucial asset and a toxic
measures to ensure the safety of such data (both
liability. The challenge for all organisations is to assess
the risks that they face, bearing in mind the categories
• Considering the appropriate levels of security to be
of the data held, consider the possible consequences
applied, such as encryption or password protection
of any data loss, and then put in place appropriate andproportionate protections, both technical and physical,
It also concurs with the Financial Services Authority
to ensure the security of the data as much as is
(FSA), which produced a specific report as a result of a
review of industry practice and standards in managingthe risk of data loss, that customer data must not be
As the Information Commissioner acknowledged in an
taken off site on laptops or other portable devices that
interview he gave in October 2008; “things will inevitably
are not encrypted; failure to comply can see the FSA
go wrong, therefore you should plan for things going
wrong.” Organisations have to become more awarethat holding large elements of personal data creates
Furthermore, it highlights that many firms do not
a significant risk and therefore substantial protective
undertake appropriate risk assessment regarding
measures are needed in order to secure that data.
PROSECUTORS in America have indicted four California
QinetiQ recently launched a new online system that will
men they accuse of using a network of computers and
keep EU investigations secure and anonymous, whilst
automated software to buy up online tickets to concerts
protecting communications between investigators and
and sporting events and selling them at a profit. The
informants. The web-based secure Fraud Notification
four are alleged to have made more than $25 million
system is currently being operated by the European
between 2002 and 2009 by re-selling more than
Anti-Fraud Office (OLAF). It allows the office to receive
1.5 million of the “most coveted tickets” to concert
tip-offs and maintain communications during an investi-
performances, shows and major sporting events.
gation while completely protecting the anonymity of theinformant.
Operating as Wiseguy Tickets, the men allegedlytargeted Ticketmaster, Tickets.com, MLB.com,
The problem of anonymity was solved by designing
MusicToday, and other online ticket vendors. They are
a system which enables a simple and secure means
accused of hiring programmers in Bulgaria to create
of communication. On entering the OLAF website,
a nationwide network of computers that impersonated
the user is guided through the completion of a
individual visitors to the ticket vendor sites, flooding
questionnaire. This is the only information that an OLAF
the sites at the exact moment that the tickets went
investigator ever sees; even the IP address is masked
on sale. The network of computers, dubbed Captcha
and cannot be identified. An informant can exit the
bots, automated and sped up the buying process
system after completing the questionnaire and is not
by completing Captcha tests the sites presented that
required to have any further communication with the
were designed to keep automated bots off the sites.
OLAF team. However, if they do agree to ongoingcommunications, a clever encryption system, which is
The men also are accused of creating shell corporations
unique to each informant and each OLAF investigator,
with fake domains and email addresses and aliases
means that the identity of the informant is protected at
to deceive the online ticket vendors.
all times, wherever and whenever they use the system.
More information online atwww.icc-ccs.org
Automation of hacking presents ever greater threat
organisations for the sake of profit. • Farmers: A farmer’s primary • Dealers: Dealers are tasked
University of Oxford and more. Ironically, this technique is the mostprevalent method used to createhavoc in cyberspace, yet remainsvirtually unknown to the generalpublic,” explained Imperva CTOAmichai Shulman.
Published monthly by Commercial Crime Services,
Cinnabar Wharf, 26 Wapping High Street, London E1W 1NG, UK.
Tel: +44 (0) 20 7423 6960 Fax: +44 (0) 20 7423 6961
Email: [email protected] Website: www.icc-ccs.org
Editor: Andy Holder Email [email protected]
attacks. On the organisation struc-ture, it says that a clear definition
No part of this publication may be reproduced, stored in a retrieval system, or translated in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise without the prior permission ofthe publishers.
developed to form a supply chainthat resembles a drug cartel.
While every effort has been made to check the information given in this publication, the authors, editors,and publishers cannot accept any responsibility for any loss or damage whatsoever arising out of, or
caused by the use of, such information. Opinions expressed in Commercial Crime International are those of
the individual authors and not necessarily those of the publisher.
Copyright 2010. All rights reserved. • Researchers: A researcher’s
« évaluation téléphonique / moyen engagé » Contexte: 19/05/2013 régulation centre 15 Samu 25 à besançon. Patient de 65 ans, résident à besançon, appel de lui-même pour « crise d’asthme ne cèdant pas sous ventoline ». Histoire de la maladie: Me dit: « je suis asthmatique depuis des années, mais depuis hier soir je ne m’en sors plus, j’ai pris plusieurs fois de la vent
DRAFT A framework of strategic options For the integrated delivery Insecticide-treated nets and immunization London School of Hygiene and Tropical Medicine, and Jenny Hill, Child and Reproductive Health Group Liverpool School of Tropical Medicine and Hygiene. This document will be technically edited and published in English by May 2006 Acknowledgements This framew