January 2009 Bradford on Avon Making an Access Request Opening Times Health Centre
All requests (with the exception of a copy of
the publication scheme) are to be made in
Freedom of Information Act Amanda Brookes Patient Leaflet Deputy Business Manager Bradford on Avon Health Centre Station Approach Bradford on Avon Telephone: 01225 866611
If, however, you would initially like to read our
The publication scheme contains a menu of
the types of information available, such as
Amanda Brookes
*Full Partners’ names, qualification and status
Deputy Business Manager
*Key staff names, qualification and status
Bradford on Avon Health
*Clinics and services, and opening hours
Station Approach Bradford on Avon Telephone: 01225 866611
*Zero Tolerance (Violent patient) Policy
*Data Protection Policy *Health & Safety Policy
Other information is subject to specific written
What is the Act? How Up To Date is the Information? January 2009 Suggestions
The practice complies with the principles of
aims to produce a culture of openness in
the Freedom of Information Act, and as such
updates the publication scheme document on
at least an annual basis, and at other intervals
during the year if significant changes occur.
The publication scheme itself will contain the date of the latest update.
Please write to the Business Manager with
owned, are considered to be “public bodies” for the purposes of this Act. Therefore members of the public (not
Complaints The Publication Scheme
necessarily patients) can request information from them. This right came into force in 2005.
The practice has developed a publication scheme. It is a guide to information, routinely
If you are dissatisfied with the way in
published and will give an indication of
information available via a “publication
which your request for access under
information intended to be published. The
the Act has been handled, or if you
publication scheme describes the form in
wish to appeal against a refusal to
which the information is available and any
release any information requested,
fees that will be charged. A request can be
please write in the first instance to the Business Manager. Please ask for a copy from Reception or If, after receiving a reply, you remain via our website: dissatisfied you may appeal to the www.boahc.co.uk Information Commissioner. Details of how to do this will be supplied as part
Note: Information related to individual / health
/ clinical records are not available under this
of your reply.
Please ask at Reception for details of access for this purpose under the Data Protection
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January 2009